View, Learn and Enjoy – All At Your Own Pace
This Master Course Includes:
This course aims to awaken the inner leader in all learners, whether you are a student or executive. Through Lee Cockerell's story, you will gain the confidence to believe you can successfully lead others, as well as the skills strong enough to leave a lasting legacy.
Lee Cockerell is the former Executive Vice President of Operations for the Walt Disney World® Resort. As the Senior Operating Executive for ten years Lee led a team of 40,000 Cast Members and was responsible for the operations of 20 resort hotels, 4 theme parks and the ESPN sports and recreation complex in addition to the ancillary operations which supported the number one vacation destination in the world.
One of Lee's major and lasting legacies was the creation of Disney Great Leader Strategies which was used to train and develop the 7000 leaders at Walt Disney World. Lee has held various executive positions in the hospitality and entertainment business with Hilton Hotels and the Marriott Corporation before joining Disney in 1990 to open the Disneyland Paris project.
Lee is now dedicating his time to public speaking, authoring a book on leadership, management and service excellence titled, Creating Magic…10 Common Sense Leadership Strategies from a Life at Disney and his latest book, The Customer Rules. Lee also performs leadership and service excellence workshops and consulting for organizations around the world as well as for the Disney Institute.
"I love the concepts and leadership advice from someone with so much experience. Different perspective in some instances, and yet such obvious easy to translate concepts as well. Practical and inspiring. In some instances I have been surprised to realize where my mindset is not quite as open as I thought - and where I have room to learn more! Lee makes you want to be a better person."